You will receive your surprise birthday gift on the 1st day of your birthday month.
Unfortunately, reward gifts redeemed with your loyalty reward points are NOT entitled to the Pixapass Free Shipping Benefit.
If your Pixapas expires before your birthday month, you will NOT be entitled to a physical Surprise Birthday Gift. You will, however, receive a surprise birthday discount code!
The free photo book is only applicable for one (1) photo book redemption only. If the value of the photo book ordered is below the voucher code value amount, you will not be entitled to a refund on the differences. If the photo book ordered is valued above the voucher code value amount, additional charges for the price difference are applicable.
No. The subscription cannot be paused.
The FREE Gift on your choice does not include free shipping. Additionally, the FREE Express Shipping Benefit cannot be applied when users redeem their FREE Gift.
The PixaPass is only available in your home delivery country.
You can view all the details of your PixaPass plan benefits in the My PixaPass tab under settings.
If you fail to utilise your benefits in the stipulated time frame, you will not be entitled to a refund on the differences.
The Free Express Shipping Benefit will appear in your shipping cart. Users may choose when/which item they would like to utilise their Free Express Shipping benefits in My Cart before checking out. Do take note that the Free Express Shipping benefit is applied per item and not per cart.